Office Policies

Our Commitment

Our goal is to develop and maintain a professional and caring environment, which facilitates complete patient satisfaction, by providing a predictable, and long-term strategy for optimal oral health.

We will do this by being committed wholeheartedly, to:

  • Knowledge and Continuous Growth
  • Integrity, Clarity, Confidentially, and Accountability
  • Teamwork (patient, clinic team, lab, referring dentist)
  • Efficiency, Hygiene, Comfort and Sensitivity

To keep our standard of care to a level, which serves your dental needs, we ask you to please observe the following guidelines:

Appointments and Office Hours

We are pleased to schedule a time, which is specifically reserved for your treatment.
Our office hours are as follows:
Monday: 9:00am - 3:00pm
Tuesday: 9:00am - 6:00pm
Wednesday: 9:00am - 3:00pm
Thursday: 9:00am - 5:00pm
Friday: 9:00am - 3:00pm

Cancellation Policy

We kindly request 48 hours notice for any scheduling changes that you require. This allows us time to accommodate patients are in need of urgent care. This courtesy allows the needs of all our patients to be best served.

Privacy Policy

Privacy of your personal information is an important part of our office providing you with quality dental care. We understand the importance of protecting your personal information. We are committed to collecting, using and disclosing your personal information responsibly. We also try to be as open and transparent as possible about the way we handle your personal information. It is important to us to provide this service to our patients. In this office, Dr. Raphael Jankowski acts as the Privacy Information Officer.

All staff members who come in contact with your personal information are aware of the sensitive nature of the information that you have disclosed to us. They are all trained in the appropriate uses and protection of your information.